VALUE CREATED
We contributed TL 322 billion (USD 54 billion) to the economy, through cash and non-cash lending and
our operations produced a Return on Average Equity of 12.4% and a Return on Average Assets of 1.5%
with a Capital Adequacy Ratio of 17.8% and CET-I of 15.4%. Garanti BBVA’s market capitalization
reached TL 46.8 billion (USD 7.9 billion) at the end of 2019. We contribute to the economy and the
society by paying dividends to our shareholders, salaries to our employees, invoices to our
suppliers and tax revenues to governments. We make a significant contribution to public finances not
only through our own tax payments, but also, through third party tax collection due to our economic
activity. The total tax contribution of Garanti BBVA to public finances is disclosed voluntarily on
Garanti BBVA Investor Relations website.
CONTRIBUTION TO SUSTAINABLE DEVELOPMENT GOALS
VALUE CREATED
Our investment in digital channels resulted in share of digital sales to total sales increase to
46% with no data breach regarding customer privacy. As a pioneer in digitalization, we empower our
customers with state-of-the-art digital solutions and set an example for our peers in keeping up
with the latest technological advancements.
CONTRIBUTION TO SUSTAINABLE DEVELOPMENT GOALS
