Information Systems Continuity Committee

Type of Committee: Main Committees

Subcommittee Type: Orientation / Coordination

Committee's Aim / Responsibilities: The committee is responsible for declaring a crisis situation by taking into account all relevant factors in the event of incidents affecting information systems, deciding on the activation of the information systems continuity plan, and ensuring coordination with other recovery, continuity, and response teams.

In crisis situations, the committee shall:

  • Declare a crisis situation by evaluating all relevant factors related to the incident
  • During the execution of the plan, inform the Corporate Crisis and Business Continuity Management Committee about the situation and ensure that the decisions regarding the activation and return to normal are made with the support of this committee
  • Ensure coordination with recovery, continuity, and response teams during the activation and return phases of the plan
  • Ensure that areas for improvement observed during the crisis are monitored

In non-crisis situations, the committee shall:

  • Approve predefined initial response, recovery, and return strategies, solutions, and plans
  • Provide the necessary resources for implementing these strategies and solutions
  • Participate in the testing and exercises of the plans and evaluate the outcomes

Committee History: Established on September 2020.

Meeting Frequency: The Committee meets at least once a year and in crisis situations.

Number of Meetings (2024): 2 meetings were conducted. (November, December)

Number of Meetings (2025): The Committee meets at least once a year and in crisis situations.

Committee Members 

Committee Members Committee Members' Titles Responsibilities
İlker Kuruöz Engineering & Data EVP President
Fatih Bektaşoğlu TC - Head of Technology Center Vice President
Aydın Düren Board Member / Responsible for Legal Services Member
Ebru Taşcı Firuzbay Talent & Culture EVP Member
Ceren Acer Kezik Retail Banking EVP Member
Öznur Metiner Talent & Culture Strategy, Projects and Data Director Member
Elif Güvenen Corporate Brand Mgmt. & Marketing Comm. Director Member
Burak Pekcan Compliance Director Member
Fulya Günal Turunç Customer Experience & Satisfaction Director Member
Mustafa Sakin TC - Architecture & Technologies Platforms Unit Manager Member
Özge Çağlar TC – Digital Banking and Customer Experience Unit Manager Member
Şahin Dalbudak TC - Banking Applications EVP Member
Kutluhan Apaydın TC - CFE & Financial Companies Unit Manager Member
Mustafa Şen TC - Payment Systems Unit Manager Member
Seval Demirkılıç TC - Strategy & Control Unit Manager Member
Özgür Tüzemen TC - Data & Advanced Analytic Unit Manager Member
Feridun Aktaş TC - Corporate Security Unit Manager Member
Emre Kunt TC - Service Resilience and Continuity Unit Manager Coordinator
Tuna Barış Özken TC - Infrastructure & Communication Unit Manager Member
Selen Kuruten TC - Application Services Resilience Mgmt.-2 Unit Manager Member
Burçin Çimşit TC - Business Continuity Manager Secretary